Privacy Policy

Last Updated: June 2026

Welcome to Pure Canvas (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit and make purchases through our website, harshmaurya.com.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. About Us

Pure Canvas is an online platform operated by an individual seller, offering original artworks, paintings, handmade art products, pencil portraits, home décor art, bookmarks, hand-painted products, and related creative items.

Website: harshmaurya.com

For privacy-related concerns, you may contact us at:

Email: harshmaurya.info@gmail.com

2. Information We Collect

To provide our services and fulfill customer orders, we may collect the following information:

Personal Information

When you create an account, place an order, contact us, or interact with our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Order Details
  • Transaction Information

Account Information

If you create an account on our website, we may collect:

  • Username
  • Login Credentials (encrypted and secured)
  • Account Preferences
  • Order History

Technical Information

We may automatically collect certain technical information including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Date and Time of Visits

This information helps us improve website performance and user experience.

3. How We Use Your Information

We use your information for the following purposes:

  • Processing and fulfilling orders
  • Delivering purchased products
  • Providing customer support
  • Managing customer accounts
  • Sending order confirmations and updates
  • Responding to inquiries
  • Preventing fraudulent transactions
  • Improving website functionality
  • Complying with legal obligations
  • Maintaining records for accounting and taxation purposes

We do not sell, rent, or trade customer information to third parties.

4. Payment Information

We use Razorpay as our payment gateway provider.

When you make a payment through our website, payment information is processed securely through Razorpay’s secure systems. We do not store your complete debit card, credit card, banking, or UPI credentials on our servers.

Payment processing is governed by Razorpay’s own privacy and security policies.

We encourage users to review Razorpay’s privacy practices before completing transactions.

5. Order Processing and Delivery

To fulfill your orders, we may share necessary shipping information such as:

  • Name
  • Phone Number
  • Delivery Address

with courier and logistics partners including:

  • India Post
  • Other shipping providers as required for efficient delivery

The information shared is limited to what is necessary for delivering your order.

6. Customer Accounts

Customers may create an account on our website to:

  • Manage orders
  • Track purchases
  • Save addresses
  • Access order history

You are responsible for maintaining the confidentiality of your login credentials.

We recommend using strong passwords and not sharing your account information with others.

7. Data Security

Protecting customer information is important to us.

We implement reasonable security measures designed to protect personal information against:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss
  • Misuse

These measures may include:

  • Secure hosting environments
  • SSL encryption
  • Password protection
  • Secure payment processing
  • Limited access to customer data

While we strive to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill customer orders
  • Provide support services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

9. Cookies and Similar Technologies

Our website may use essential cookies and similar technologies necessary for:

  • User login functionality
  • Shopping cart operation
  • Account management
  • Website security
  • Basic website performance

These cookies help ensure the proper functioning of the website.

Users may manage cookie preferences through their browser settings. However, disabling certain cookies may affect website functionality.

10. Third-Party Services

We may use trusted third-party service providers to operate our website and business operations.

These providers may include:

  • Payment gateways
  • Hosting providers
  • Delivery partners
  • Security providers
  • Website maintenance services

Such providers may only access information necessary to perform their services and are expected to protect customer information appropriately.

11. Children’s Privacy

Our website is not specifically directed toward children under the age of 18.

We do not knowingly collect personal information from children.

If a parent or guardian believes that a child has provided personal information to us, they may contact us and we will take reasonable steps to remove such information.

12. User Rights

Subject to applicable laws, users may have the right to:

  • Access their personal information
  • Correct inaccurate information
  • Request deletion of information
  • Request updates to account details
  • Withdraw consent where applicable
  • Contact us regarding privacy concerns

Requests may be submitted through our contact email.

13. Compliance with Indian Laws

We are committed to handling personal information in accordance with applicable Indian laws, including relevant provisions of:

  • Information Technology Act, 2000
  • Digital Personal Data Protection Act (DPDP Act), where applicable
  • Consumer protection and e-commerce regulations

We strive to process personal information fairly, lawfully, and transparently.

14. Information Sharing Policy

We respect customer privacy.

We do not sell, lease, rent, or commercially distribute customer personal information to unrelated third parties.

Information may only be disclosed when:

  • Required by law
  • Required by government authorities
  • Necessary to fulfill customer orders
  • Necessary to protect legal rights
  • Necessary to prevent fraud or misuse

15. International Visitors

Our website is primarily intended for users located in India.

If visitors access the website from outside India, they understand that their information may be processed and stored in India or through service providers operating internationally.

16. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Changes become effective immediately upon posting on this page.

Users are encouraged to review this page periodically to stay informed about how we protect personal information.

17. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Website: harshmaurya.com

Email: harshmaurya.info

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

Consent

By using harshmaurya.com, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to this Privacy Policy.